At FSA-Lab, we are committed to providing you with excellent customer service and satisfaction without compromising the upmost quality and reliability in testing and analysis. We are committed to continuously improve our services based on your opinions and feedback. Our services are value added. For example our core values include: • Reasonable charging for our services • Taking customer confidentiality very seriously and assuring that any information shared with us stays 100% confidential • Quick turnaround times and around the clock availability • In most cases, free personal pickup of samples & delivery of original signed reports. If a sample tested falls out of spec we inform you first before entering as a report and request for a retest sample if necessary We want you to be successful as we support your business. You should not have to worry about lab services. We welcome you to treat us like your own lab. We work for you, striving to provide personalized services. We take ownership and personal responsibility for trust gained from our clients. We believe in providing affordable testing services and you will find our prices to be much lower than our competitors. Our services are transparent and we welcome you to visit our facility to see how your samples are being handled and tested. Our goal is to provide you the best service. Unlike our competition, not only do we provide testing services, but we can also consult with you in meeting regulatory requirements such as record keeping, GMP, HACCP and Sanitation.